Guest Services and Activity Manager

 

Job: 30 hours/week

Salary: TBA

Seasonal short term

Start: May 2020

 

Looking for a Guest Services and Activity Manager. The person in this role will be responsible and engaging, and will work towards developing the visitor experience at our small resort. We are looking for an individual to be able to identify key experiences and activities – both onsite and offsite – that would lend both cultural and recreational opportunities for our guests to fully experience the Canadian wilderness and Wells Gray Park. The ideal candidate should be personally active and involved in recreational activities (knowledge of Wells Gray Park an asset) , while also having technical skills to create promotional materials and campaigns to develop additional tourism markets overseas (Europe, South America). Experience in tourism management an asset, as well as developing/leading tourism activities and managing people.

 

The applicant will take on the task of developing a winter tourism accommodation package and clientele base. This will entail spending the winter in Clearwater, exploring local opportunities with other tourism providers, and engaging contacts domestically and in Europe/South America.

 

We are looking for someone who not only understands and appreciates the Canadian wilderness, but can also help us identify what aspects of the cultural and natural environment here are interesting and unique to visitors.

 

Requirements:

• Fluent English

• Candidate must be fluent in at least one additional language – preference in German, Dutch or Spanish

• One year diploma or equivalent experience (min 2 years) in graphic design, social media marketing.

• Have an existing network of tourism related contacts overseas – preference Europe or South America

• 1-2 years education or experience in tourism or hotel management

• 2 years experience in recreational activities, managing and/or guiding

• Experience with wilderness locations, permaculture and/or organic gardening, self sufficiency (lighting fires, cutting wood, various survival skills)

• Personal travel experience

 

Duties:

• negotiate with activity providers in the area to organize river rafting, horseback riding, and hiking for guests

• Ability to communicate fluently with travel agents, tour providers, and future guests in Europe, South America  

• Research and potentially help develop additional tourism and recreational activities in the Wells Gray area that might be of interest to guests. 

• Engage in market research to find areas for expansion and improvement.

• Create promotional materials (videos, stories, photographs) to promote the Resort

• Onsite maintenance and landscaping as needed

• Other duties as requested by owner/operator

 

 

To apply:

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info@cedarhavenresort.com

857 Barber Rd., Clearwater BC V0E 1N1